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  • Writer's pictureIsabelle Sato




Utilize team knowledge

  • Everyone on your team has a different perspective. This is valuable in that it can provide unique and important information to the team as you are making a decision.

  • Legitimize someone's right to speak by calling out people who seem quiet and invite them to share their ideas and join the conversation. This will amplify their voice. Their contribution of perspective will add value to the entire team.

  • Reduce interruptions by teammates when one person is speaking

  • Use a talking stick, or a rule that everyone speaks once before anyone can speak a second time.

  • Be open minded. Listen and absorb another person’s viewpoint.

Reduce Status Differences

  • Speakers tend make eye contact with people they view as “high status.” Leaders need to be aware of this tendency and make a point to make eye-contact with everyone.

  • Ask all team-members to come prepared with some new information to report

  • Create a way for people to share their ideas and inpus anonymously for difficult decisions.

  • Leverage Knowledge Diversity by understanding who knows what and assign tasks based on their expertise

Cultivate Team Trust

  • Make people feel safe to speak up and reduce interpersonal conflict

  • Create a team identity

  • Emphasize everyone’s goals and values

  • Meet face-to-face (outside of work as well)

  • Make sure that everyone knows that their individual goals are aligned with and subordinate to team’s mission and success.

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